Health Spa Injury Compensation
If you have been injured in a health spa, Tylers Solicitors are here to help you secure health spa injury compensation. Whether your injury is due to poor health and safety measures or negligence during a treatment, we can support you with your health spa claim and ensure you get the compensation you deserve.

Health Spa Claims
Health spas are places where you should be able to sit back and relax. From spending time in the jacuzzi or by the pool to letting health professionals and masseuses take care of your stress, health spas should be places where you can feel safe.
These venues have a duty of care to ensure all of their facilities follow health and safety regulations and that any hazards are handled appropriately. If you’re unfortunate enough to be involved in a health spa accident caused by the venue’s negligence, you may be able to seek compensation.
From slips, trips, and falls to a sauna accident that led to burns, if you’ve been injured at a spa through no fault of your own, the team at Tylers Solicitors is here to help. We’ve helped claimants across the UK make successful health spa injury compensation claims, and we’re on hand to support you every step of the way.
Our experienced personal injury solicitors will guide you through the process and ensure you get the maximum compensation amount you’re entitled to. To learn more about our no win, no fee health spa accident claims services and to discuss your situation, please don’t hesitate to get in touch via our online contact form or call 0800 699 0079.
What types of injuries can occur at a health spa?
Going to a health spa offers a chance to relax and de-stress. However, spa facilities are, by their nature, filled with health and safety hazards that can lead to accidents when not handled correctly.
From swimming pools with slippery floors and gym facilities with heavy equipment to hot sauna surfaces and potential massage oil spillages in treatment rooms, there are many areas in which you could suffer a spa injury.
Here are some of the health spa accidents we’ve seen in our time processing compensation claims:
- Slips, trips, and falls
Without the right signage or clear up, spillages and wet surfaces can lead to slips, trips and and falls. You may also trip over obstructions in corridors, changing rooms, and at the poolside. - Burns
Several health spa treatments can result in burn injuries. Saunas get very hot to the touch, which can lead to burns if you’re unaware of the temperature. Waxing treatments may lead to scalding if the product is applied at too high a temperature, and hot stones used in massage treatments can potentially cause first or second-degree burns. - Chemical injuries and allergic reactions
From rashes and itching to severe chemical burns from peels, it’s possible to have an adverse reaction to a treatment or product.
Staff members must ensure you are aware of the ingredients in their products and ask you about any known allergies before carrying out a treatment. - Skin damage
Similarly, over-exfoliation during a scrub, incorrect laser hair removal, and other treatments may cause skin injuries such as abrasions and lesions, which can be very painful and uncomfortable. - Infections
If health spa facilities aren’t sanitised properly, you’re at risk of skin infections. Dirty pools, jacuzzis, or changing areas, for example, can lead to fungal infections such as athletes’ foot.
All health spas have a responsibility to keep their floors, pools, steam rooms and other water-based facilities sanitary, using dedicated cleaning products. - Muscle or joint injuries
Excessive pressure or incorrect technique from an untrained or undertrained massage therapist can lead to soreness, bruising, and muscle strain.
Can I claim compensation for my health spa injury?
If you’ve suffered a physical injury at a health spa due to poor site management or untrained staff, you could receive hundreds or thousands of pounds in compensation. Likewise, if poor hygiene standards — such as dirty water or out of date ingredients — led to a reaction or infection, you may be able to make a health spa compensation claim.
In a nutshell, if you’ve suffered a health spa injury through no fault of your own, you may be eligible for compensation — whether the accident was caused by a specific staff member or a general lack of hygiene or safety protocols.
How much can I claim?
What evidence do you need to claim spa injury compensation?
Evidence is an essential part of any personal injury claim, and accidents at health spas are no different. You’ll need to be able to prove that your injury — be it from a jacuzzi accident, sauna accident, or improper massage technique — was not your fault.
Moreover, you’ll need to show that the health spa facility (or a specific staff member) was responsible.
When you speak with one of our helpful solicitors, we’ll help you gather the evidence you need to make your claim. However, it’s worth bearing the following guidance in mind to ensure your claim is as strong as possible.
- Take photographs of the accident site and your injuries as soon as possible to show the circumstances and the results of the incident.
- Obtain CCTV footage if possible. This may not always be possible in health spas, particularly if your accident occurred in a changing room or other private space.
- Ask for the contact details of any witnesses who can confirm your story.
- Get a medical check-up as soon as possible. Any doctor’s notes and medical appointment records will provide key evidence and highlight the severity of your health spa injury.
- Keep receipts of any costs accrued following your accident — for example, travel to medical appointments. This will help show how your spa accident has affected you financially as well as medically.
Why choose Tylers Solicitors for health spa injury compensation claims?
We’re a dedicated team of solicitors with experience in handling all kinds of personal injury claims. For over 15 years, we’ve supported claimants in getting the maximum compensation amount they deserve.
We work on a no-win, no-fee basis, which means you’ll only pay us if your spa accident claim is successful — our fee is recouped from your compensation. As such, you can feel confident knowing we’ll only take your case on if we feel you have a high chance of winning and that we’ll do everything we can to help.
We recognise that being injured at a health spa can be a distressing experience. We’re on hand to provide guidance in a sensitive and caring way.
If you’re looking to start a health spa injury compensation claim, we are here for you. Please don’t hesitate to get in touch with our friendly team of legal experts on 0800 699 0079 or use our online contact form and we will get back to you as soon as possible.
Health Spa Injury Compensation Amounts
Need more information? Don’t worry, one of our professional claims solicitors will advise you along the way
Contact us on 0800 699 0079 or via our online contact form to start your claim today!
How much spa injury compensation could you claim?
As with any kind of personal injury claim, the amount of compensation you can receive depends on how severe and long lasting your health spa injuries are. In general, the more serious your injuries, the more compensation you are likely to receive.
Here at Tylers Solicitors, our legal experts can support you through the health spa injury compensation claims process.
Curious about how much compensation you could be entitled to? For the most accurate estimate, we recommend speaking with one of our experienced solicitors, who can assess your spa accident and injuries.
However, we’ve also put some guideline amounts together — take a look at our handy health spa compensation calculator below.
Compensation for slips, trips & falls at a health spa
Any injury sustained after a slip, trip or fall can be extremely serious. Even relatively minor stumbles can still lead to long term joint damage. In the worst cases, slips, trips and falls can lead to back injuries, neck injuries or even direct head injuries — which could even cause long-term brain damage.
If you’ve suffered a slip, trip or fall due to unmarked hazards, you may be entitled to anywhere from £2,990 for a minor back injury to £493,000 for severe brain damage.
Compensation for chemical injuries at a health spa
Health spas often use a range of ingredients during treatments. This could include anything from an infused face mask to oils used during a massage. If the chemicals or ingredients in these treatments are out of date or haven’t been manufactured correctly, you may be entitled to claim compensation. It’s also possible that you can suffer allergic reactions to these chemicals.
This type of health spa injury could lead to a compensation amount of up to £118,790 if it led to severe facial scarring. Minor irritation (for example, on your hands) may warrant compensation of up to £4,820.
Compensation for physical injuries caused by a treatment
While no professional health spa therapist will try to hurt you during your treatment, it is possible that they can push your body too far. If you’ve suffered any kind of injury due to a therapist being too rough during your treatment, you may be entitled to claim health spa injury compensation.
If you’ve experienced minor bruising, you may be entitled to up to £2,990. For more serious joint damage or torn ligaments, this could increase to £16,770.
Compensation for scalding and burns at a health spa
It’s possible to suffer scalding or burns from hot products applied to the skin. Faulty temperature gauges on hot tubs and saunas can also lead to burn injuries, and even minor burns can be painful and noticeably impact your appearance and comfort.
You may be able to claim £127,930 or more for facial burns or significant burns that affect 40% of your body.
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Spa Injury Claim FAQs
How long do I have to start my health spa injury compensation claim?
As with any kind of personal injury claim, you have up to three years from the accident date to start your claim for compensation. In some cases, it can take up to two years to receive your compensation, so we recommend starting your health spa injury compensation claim as early as possible.
Can I claim compensation if I’ve been injured while working at a health spa?
If you’re a health spa worker who has suffered an injury due to an accident at work that wasn’t your fault, you may be entitled to claim compensation.
Whether you’ve been injured due to a lack of training, poor hygiene standards, or a lack of health and safety equipment, we are here for you. Contact our team to start processing your spa injury compensation claim.
I’ve had to take time off work after being injured at a health spa. Can I claim for loss of earnings?
Loss of earnings are taken into account when processing your spa injury compensation claim. If you’ve been injured at a health spa and have had to take time off work to recover, you may be able to recover lost income through your compensation claim.
For more information, get in touch with one of our helpful spa accident solicitors.
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NO WIN - NO FEE
For any Personal Injury Claims, call Tylers Solicitors today, a leading UK provider of no-win, no-fee legal services. Our experienced team will work with you to get the maximum amount of compensation you’re entitled to, following any kind of injury that isn’t your fault!