Accidents can happen anywhere. If you suffer injuries in public spaces, such as supermarkets, you may be entitled to compensation. In 2018, we supported a claimant who had experienced this exact scenario — she was injured in a supermarket through no fault of her own.
What happened?
Our claimant was shopping in a well-known supermarket when she unfortunately slipped in the self-checkout area. The slip was caused by fabric conditioner that had spilt on the floor, creating a serious hazard.
The victim’s slip caused physical injuries, including a fractured wrist.
The claims process
When we heard the victim’s experience, we felt confident she had a strong compensation claim. Supermarkets have a duty of care to keep staff and customers safe, and it’s essential that any spillages are cleaned up promptly and a wet floor sign is set out to highlight the hazard.
These protocols were not followed, resulting in harm to a customer.
The outcome
We were prepared to represent the claimant at trial after the supermarket denied liability. However, a couple of weeks before the trial date, the business conceded and admitted fault. This resulted in the victim receiving £115,000 in compensation.
Have you been injured at a supermarket due to someone else’s negligence? If so, you could also be entitled to compensation. To learn more and determine if you have a valid case, please feel free to contact our supportive solicitors for no-win, no-fee legal services.
