Making A Claim Against The Council For Pavement Injuries
If you’ve suffered an injury due to a fall on a public pavement, you may be wondering whether the council is responsible and if you can claim compensation. Pavement injuries can happen to anyone, from trips over uneven slabs to slips caused by tree roots or potholes. These accidents can lead to physical pain, medical costs and disruption to your daily life.
At Tylers Solicitors, we understand the stress and uncertainty that can follow a pavement related injury. Our team is experienced in helping individuals navigate local council claims and ensuring you have the support you need to make a claim. Whether it’s gathering evidence, proving liability or understanding your rights, we guide you through the process step by step.
This blog will explain how council claims work, what you need to prove, the evidence required, time limits, and how we can help you secure the compensation you deserve.
Table of Contents
- When Can You Make A Claim Against The Council?
- What Evidence Do You Need For A Pavement Claim?
- Time Limits And How To Start Your Pavement Claim
- Potential Compensation For Pavement Injuries
- Getting The Support You Need

When Can You Make A Claim Against The Council?
If you’ve tripped or fallen on a public pavement, you may be able to claim compensation if the accident was caused by the council’s failure to maintain the area properly. Local councils are legally responsible for keeping pavements, walkways and footpaths safe for public use. That means if slabs are raised, cracked, loose or if potholes and tree roots are left unaddressed, they can be held liable when injuries occur.
Not every uneven surface will count as a claim. The defect usually needs to meet a certain level of seriousness, such as a raised edge of more than an inch or a clear hazard that the council should reasonably have repaired. If the hazard is minor or something most people would expect to avoid, the council may not be considered negligent.
The key point is whether the council knew, or should have known, about the defect. If they failed to act after complaints or inspections, they’re more likely to be found at fault. In those cases, you may have grounds to bring a claim. To discuss your options and chat with our friendly team, call us on 0800 699 0079.
What Evidence Do You Need For A Pavement Claim?
Strong evidence is the foundation of a successful pavement trip claim. As soon as possible after the accident, try to gather as much information as you can. This makes it easier to show that the council was at fault and that your injuries were caused by the hazard.
Useful evidence includes:
- Photographs of the pavement defect – Take clear pictures from different angles. It helps to show the size of the defect by placing a ruler or coin next to it.
- Details of the location – Make a note of the exact street name, nearby landmarks or property numbers.
- Medical reports – Always seek medical attention for your injuries. Official medical records are vital in proving the extent of the damage.
- Reports to the council – Keep copies of any complaints or correspondence you made, or that others have made regarding the hazard.
The more evidence you have, the stronger your case will be. Even if you can’t gather everything yourself, our team can guide you through the process and collect further information on your behalf.
Time Limits And How To Start Your Pavement Claim
If you’ve been injured on a public pavement, it’s important to act promptly. In most cases, there’s a three year time limit from the accident to submit a personal injury claim. Missing this deadline can prevent you from receiving compensation, so starting early is essential.
The claims process usually follows these steps:
- Initial contact with a solicitor – Contact us to discuss your case. You will receive a free, no obligation review.
- Gathering evidence – Your solicitor will advise on the evidence needed, including photos, medical reports and witness statements.
- Submitting a claim to the council – We can formally notify the council of the incident on your behalf.
- Investigation and negotiation – The council or its insurers will review the claim. Your solicitor will handle communication and negotiate compensation.
- Settlement or court proceedings – Many claims are resolved without going to court, but if necessary, your solicitor will represent you to ensure your rights are protected.
By following this process, you can focus on recovering while we handle the legal steps. Acting quickly ensures the best chance of a successful outcome and allows the team to gather the most accurate evidence. To start your claim, email us at info@tylerssolicitors.co.uk.
Potential Compensation For Pavement Injuries
The amount of compensation you could receive depends on the severity of your injuries. Here at Tylers Solicitors, we handle claims that cover both minor and serious injuries, ensuring each case is assessed individually. The table below outlines typical figures based on previous claims:
| Injury Type | Typical Compensation Range |
| Minor slip, trip or fall | Up to £2,990 |
| Moderate injuries (leg dislocation, foot fractures, ligament damage) | Up to £31,960 |
| Moderate neck and back injuries | Up to £47,320 |
| Head injuries affecting movement or causing chronic pain | £30,000 – £130,000 |
| Catastrophic injuries (paralysis, brain damage) | Up to £493,000 |
These figures include consideration for pain and suffering, loss of earnings and other related impacts. Every case is unique, so your compensation may vary depending on your circumstances.
We provide expert guidance to help you understand what your claim could be worth and ensure that all eligible factors are included. We also offer no win, no fee support, so you can pursue your claim without financial risk.
Getting The Support you Need
If you’ve been injured due to a defective pavement, seeking compensation can feel overwhelming. At Tylers Solicitors, we specialise in pavement accident claims and can guide you every step of the way. Our team ensures all aspects of your injury and losses are considered, including medical costs, lost earnings and the long-term impact on your daily life.
With experience in a whole range of personal injury claims, we can handle the legal process on your behalf, so you can focus on recovery. Early action is important, as time limits apply, and the right evidence can make a significant difference to your claim.
Contact us today on 0800 699 0079 or email us at info@tylerssolicitors.co.uk for a free, no obligation case review and see how we can help. Let the experts manage the complexities while you concentrate on getting better.